As we come to the close of digital gaming events, virtual sports dominates Portuguese and English poll with 50% and 44% of viewers respectively voting for it.
To start off the day LatAm market Operations Manager of Betcontstruct Agapi Abroyan introduced the LatAm history of Betconstruct and explained the fantastic relationship the company has established with the country. She then moved on to the effects of technology and how mobile phones have facilitated the access for the player to the industry and so naturally she addressed the arising urgency to cater for the specific needs of the different types of customers that are always increasing, saying how by establishing a good relationship with them the customers will remain loyal to them.
Once football was addressed, the following talk was specifically going beyond the latter sport and seeing how the relationship between Brazil and other sports is developing, seeing as there is great potential in Ultimate Fighting Champion, basketball, volleyball, e-sports and Formula One. Commercial Director of Altenar Domenico Mazzola emphasized that it is key to create a “packaged journey”, tending to the needs of the player from the registration point to the playing, and understanding what can be improved, with special attention to what would be the new local players. One of the closing points of the panel was the rising interest in e-sports again with some of the speakers mentioning promising statistics of the past year which just increase the level of potential of this aspect of gaming.
Following this, Director Berois gave a speech on the developing market in LatAm, the effects of the pandemic and the always urgent necessity to keep up with the times and consider the ever-shifting generations of clients and cater to their liking accordingly to include all demographics. Berois also included how apart from the usual popularity of sports,”as we’ve seen during this pandemic, online games have become very important because they’ve become a part of entertainment.”
The natural continuation to dealing with the localisation is the issue of marketing, and so the succeeding panel started by discussing what attracts the customer, focusing on the reality that sports is huge in Latin America. The speakers agreed that there have been a boost in traffic but that at the same time, the pandemic did create some hindrances, especially seeing how it affected the sports market, which after all remains the strongest in LatAm for the moment. E-Sports came up once again since it is slowly rising in popularity, it was brought to attention that there should be more focus on this sector when it comes to marketing products.
The tie between marketing and social media was then addressed in the sixth panel, where the importance of Facebook, Instagram and Whatsapp was addressed. Examples were discussed where the speakers emphasized the value of tools on Facebook that assist a marketing team with understanding different groups of different demographics, whilst also serving as a great sport streaming platform which allows players and fans to join in and enjoy the spectacle together. Essentially the combination of social media and the ability to stream, from a sports match, to e-sports, to even casino games, creates a venue of high potential for anyone operating in the market.
As we put the whole issue of marketing and marketing tools under a microscope, the issues of payments in LatAm rises, which is just what the penultimate panel discussed next. The main issue here that was brought up is that in comparison to Europe, Latin American countries don’t have the same cross-border relations and so even though things are slowly improving, there are still certain problems that arise when it comes to using the more common methods such as Visa or MasterCard. The panel then went on to elaborate on several LatAm countries’ popular methods of payments which all vary and so this is definitely an issue that needs to be overcome for the sake of consistency for the companies operating in the region.
Today we also asked you whether you think gambling legislation will help lift Brazil out of the economic strife and the votes were split 50/50 between Yes and Somewhat, whilst on the other hand when we asked you what you think are the biggest challenges the Latin American gaming market is facing in 2020, the votes were also 50/50 between Covid-19 and Political Instability.
The last event of the day was SiGMA‘s annual poker tournament hosted by EvenBet Gaming, featuring SiGMA founder, Eman Pulis playing with a €100 bounty on his head, alongside 5 SiGMA Squad team members.