William Hill will stop, “for regulatory reasons,” taking bets from China, the bookmaker informed its affiliates this week. The operator added that it will also no longer accept bets from Macau, Hong Kong and Taiwan-based online gamblers.
The igaming operator sent affiliates the following message on Monday: “We regret to inform you that William Hill has taken a decision to withdraw all of its online betting and gaming services for all residents of China for the foreseeable future. We sincerely apologise for any inconvenience this may cause you.”.
“We will be suspending all accounts of all residents of China from midday Monday 19th August, 2013. After this date, bettors will not be able to use their accounts to access our online sportsbook or gaming rooms. Bettors will be able to check their accounts and withdraw any outstanding balance at any time, unless we notify you otherwise in future, by logging in, selecting ‘My Account’ and then ‘Withdraw’ to request a return of their outstanding balance”.
“Please feel free to encourage your players to contact Customer Services if they experience any problems accessing their account or withdrawing their funds. We would like to take this opportunity to thank you for your support of William Hill. Trust that we will continue to keep you apprised of any changes.”
The decision will impact William Hill’s Asian-facing business “for the foreseeable future”.